Workplace Violence Prevention: Building a Program That Works in Retail, Healthcare, and Field Work

Build a violence prevention system based on risk assessment, procedures, and review.

WorkSafeBC’s “Take Care” guide provides a structured method to develop and implement workplace violence prevention programs and explains regulatory expectations and program elements. WorkSafeBC also provides violence topic guidance emphasizing program structure.

Start with role-specific risk assessment (late-night retail, home visits, healthcare interactions), then implement layered controls: physical changes, staffing/procedures, training (de-escalation), reporting and investigation. CCOHS reinforces key components of effective workplace violence prevention programs.

• Actionable takeaways

  Conduct role-specific violence risk assessments and implement layered controls; train on procedures and reporting; investigate incidents and verify corrective actions.